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Other Personal Banking Services

As your full-service bank, Jefferson provides many other convenient services to make life easier, including...



Direct Deposit is a FREE GOVERNMENT SERVICE that enables you to have your government payments sent straight to your checking or savings account, eliminating a special trip to the bank. Call Jefferson Bank today to find out if the government payments you receive qualify for this program.


American Express Traveler's Cheques are available at the teller line. Jefferson's partner for this convenience is American Express, accepted all over the world.


If you must guarantee payment, Jefferson has money orders and cashier's checks available at the teller line.


If you're interested in saving time, Jefferson can provide a Bank By Mail envelopes. The Bank By Mail system offers the convenience of sending your daily or weekly deposits to us via the US Mail. As soon as we make your deposit, you will receive a new envelope with your receipt.


When you rent a Jefferson safe-deposit box, you are issued two keys which fit only your lock. To ensure the privacy and safety of your safe deposit box contents, one of your keys must be used with that of a Jefferson security representative to open the box. This dual-key security system offers the additional assurances necessary when protecting your valuables.

To meet the needs of individual renters, safe-deposit boxes are available in various sizes. These boxes are retained in their own compartments, each having separate locks and keys.


CARL is Jefferson Bank's Customer Account Response Line. Now you can obtain information on all your accounts with a simple phone call. You can also use CARL to accomplish the following:

  • Transfer funds between accounts.
  • Balance your checkbook.
  • Inquire on checks that have cleared your account.
  • Inquire on deposits made to your account.
  • Inquire on interest payments on your account.
  • Stop payment on a check or a series of checks.
  • Make a payment on a loan with Jefferson Bank and Trust.
  • Inquire on office locations and hours.
  • Inquiry on interest rates information
  • Activate a new debit card or report a lost or stolen debit card

CARL is available 24 hours a day 7 days a week. When you need the information, CARL is ready to answer your inquiries

You can access your account information from any touch-tone phone. Using CARL, Accessing your account information is fast, easy and secure.

The first time you can use CARL, the system will ask you to enter the last four digits of the primary social security number of the holder named on the account being accessed. For security purposes, the system will then require you to select a four digit code to use in future inquiries.

So, whenever you need information on your account, know that CARL is ready. Simply call 314-436-9999 or toll-free at 1-877-436-CARL (1-877-436-2275).

For more information, call us today at 314-621-0100, or send your inquiries directly via our online response form!

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